Deliverability

10 deliverability practices before you scale volume

Deliverability is not a switch you flip at launch. It is the sum of authentication, list quality, engagement, and how you react to bounces.

  1. Authenticate everything — SPF, DKIM, and a published DMARC policy (start with p=none, move toward quarantine).
  2. Warm up gradually — new domains and IPs should ramp volume over days, not hours.
  3. Never purchase lists — imported cold contacts destroy reputation fast.
  4. Suppress hard bounces immediately — sending again to dead addresses signals poor hygiene.
  5. Monitor complaint rates — feedback loops and “Mark as spam” rates should stay well below provider thresholds.
  6. Match From domains to links — alignment between envelope, header From, and click domains helps trust.
  7. Plain-text alternative — include a text part for multipart messages.
  8. Stable sending patterns — sudden 10× spikes without warming look like compromise.
  9. Readable subjects — avoid ALL CAPS, deceptive subjects, and URL shorteners in auth mail.
  10. Instrument every send — if you cannot see SMTP responses and bounce codes, you cannot fix problems.

Mailmatic stores delivery events and classifies bounces so suppressed addresses do not get hammered on the next campaign.

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